Support centre

Help & Support

Have a problem with a task, payment or your account? Message our support team on Telegram.

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@ActiveTaskSupport

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Frequently asked questions

How do I earn?

Open Tasks, do the task (follow, like, join or share), take a screenshot, and upload it as proof. Once an admin approves it, the reward lands in your wallet.

How long does approval take?

Most proofs are reviewed within 24 hours. If a proof is not reviewed within 72 hours, it is approved automatically and the reward goes to your wallet.

Is the advertiser's money really there?

Yes. Advertisers pay the full job budget upfront with Paystack before their job goes live, so every approved worker can be paid.

How do I withdraw?

Withdrawals unlock after 5 approved tasks and ₦100 earned from tasks (bonuses alone can't be withdrawn). Then go to Wallet, enter your own bank, account number and account name, and request a withdrawal. A 10% fee applies, and each bank account can belong to only one member. Payouts are made within 6–12 hours.

Why was my proof rejected?

The screenshot did not clearly show the completed task, or the task was done on the wrong account. You can see the reason under My submissions.

How does Refer & Earn work?

Share your link from the Refer & Earn tab. Your friend gets ₦50 on signup, and you get ₦100 once they earn ₦500 from approved tasks.

Can I have more than one account?

No. Multiple or fake accounts are suspended and their earnings are cancelled.

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